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KRA Mandates Mobile Phone Verification for All Taxpayers on iTax System

The Kenya Revenue Authority (KRA) has issued a crucial update that affects every registered taxpayer in the country, including those who file NIL returns.

Kenyans shocked as KRA Now targets those filing Nill Returns
Kenyans shocked as KRA Now targets those filing Nill Returns

In a move aimed at enhancing the integrity of its taxpayer database and improving service delivery, KRA has now mandated all taxpayers to verify their mobile phone numbers registered within the iTax system.

This directive comes as part of an ongoing data cleanup exercise announced earlier in the year, focusing on the verification and updating of taxpayer details.

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The exercise, which began with urging taxpayers to update various registration details, has now specifically zeroed in on mobile phone verification as a critical step.

Why the Verification?

The verification process is designed to:

  • Ensure Data Accuracy: By confirming mobile numbers, KRA aims to maintain an up-to-date and accurate taxpayer register, reducing instances of incorrect contact information.
  • Combat Tax Evasion: This measure also serves as a tool to combat tax evasion by ensuring that all registered entities, including those filing NIL returns, are genuine and contactable.
  • Enhance Service Delivery: With verified contact details, KRA can communicate directly with taxpayers regarding updates, compliance requirements, or any other pertinent information, thereby streamlining communication and improving taxpayer engagement.

How to Comply?

Taxpayers are required to log into the iTax system, where upon entry, the system will display the mobile number currently registered. If the number is incorrect, taxpayers must update it to receive a One-Time Password (OTP) for verification.

This OTP system ensures that only the legitimate taxpayer can access and update their information, adding a layer of security to the verification process.

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Implications for Taxpayers

This move by KRA underscores the importance of maintaining accurate taxpayer records. For those who have not engaged with their iTax accounts recently or have changed their mobile numbers, this is a prompt to update their details.

Failure to comply with this directive might lead to complications in accessing iTax services or could potentially flag accounts for further scrutiny.

Public Reaction and Compliance

The announcement has sparked discussions across social platforms, with many taxpayers expressing concerns over privacy and the implications of such detailed tracking.

However, there’s also a general acknowledgment of the necessity for such measures in combating tax evasion, which has historically cost the Kenyan economy billions.

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